Welcome to Deals Bat Boosters Store’s FAQ section! As your trusted source for premium baseball and softball equipment, we’ve compiled answers to the most common questions about our products, shipping, payments, and more. Whether you’re a serious player needing gear fast or a budget-conscious athlete looking for deals, we’re here to help you step up your game.

Product Questions

What types of baseball and softball equipment do you offer?
We carry a complete selection of performance gear including:
  • Baseball bats (BBCOR, youth, and more)
  • Batting gloves (adult & ladies sizes)
  • Baseball gloves (all positions and sizes)
  • Batting helmets and catcher’s gear
  • Baseballs, softballs, and training balls
  • Team uniforms and apparel
  • Accessories like caps, visors, and bags
How do I choose the right bat size?
Bat sizing depends on your age, height, weight, and league requirements. Our product pages include detailed sizing charts, and our customer service team ([email protected]) can provide personalized recommendations based on your playing level and position.
Do you offer team or bulk discounts?
Yes! We provide special pricing for team orders and bulk purchases. Contact our sales team at [email protected] with your specific needs, and we’ll create a customized quote for your team.

Shipping & Delivery

What are my shipping options?
We offer two convenient shipping methods:
⚡ Standard Shipping (Recommended for Serious Players)
– Carriers: DHL or FedEx
– Delivery Time: 10-15 business days after dispatch
– Cost: $12.95 flat rate
Best for players who need equipment fast for upcoming games
💰 Free Shipping (For Budget-Conscious Athletes)
– Carrier: EMS
– Delivery Time: 15-25 business days after dispatch
– Cost: FREE on orders over $50
Best for off-season purchases or stocking up on multiple items
How long does order processing take?
All orders are processed within 1-2 business days. Delivery times begin after your order has been processed and dispatched from our warehouse in Rochelle Park, US.
Do you ship internationally?
Yes! We ship to over 45 countries worldwide (excluding some remote areas in Asia and other regions). Our international shipping partners are specially selected to handle sports equipment with care, ensuring your gear arrives in perfect condition.

Payments & Accounts

What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all payment information. We never store your full credit card details on our servers.
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save your shipping information, and access order history for easier reordering.

Returns & Exchanges

What is your return policy?
We offer 15-day returns from the date of delivery. Items must be unused and in original packaging with all tags attached. To initiate a return, contact our customer service team at [email protected].
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping method for returns.
How long does it take to process a refund?
Once we receive your returned item, we’ll process your refund within 3-5 business days. Refunds will be issued to your original payment method.

Still Have Questions?

Our team of baseball enthusiasts is always here to help! Contact us at:

Email: [email protected]
Physical Address: 2332 Fairfax Drive, Rochelle Park, US 07662

We’re committed to helping you find the perfect gear to elevate your game. Shop with confidence at Deals Bat Boosters Store!